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Cortex Data Lake - Issue Canada

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.

Posted 2 years ago. Sep 14, 2023 - 15:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 2 years ago. Sep 14, 2023 - 12:08 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted 2 years ago. Sep 14, 2023 - 10:19 UTC

Investigating

Cortex Data Lake is currently experiencing an issue in the Canada region. We are actively working on this issue and will provide another update soon with more details

Customer Impact: CDL log injection will be impacted for some customers.

Workaround: NA

Posted 2 years ago. Sep 14, 2023 - 10:19 UTC

This incident affected: Strata Logging Service (Canada).