Slow delivery to Gmail.com for some customers

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Dec 18, 2020 - 18:39 EST

Monitoring

Since the Google outage we reported on Tuesday (https://status.sparkpost.com/incidents/9p864chxj68k), some customers have observed longer than usual delivery time for messages destined for Gmail.com. Delivery time (as measured by time-to-first-attempt) has been improving since 19:00 UTC today. (This notice applies to customers provisioned in the US and EU.)

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Posted Dec 18, 2020 - 16:22 EST

This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - USA, SMTP Delivery - EUROPE).