Some requests are failing causing the web application to hang.

Incident Report for Merinio

Resolved

This incident has been resolved.

Posted Oct 19, 2022 - 11:37 EDT

Monitoring

We isolated the issue to time off and attendance reports taking longer than expected, we have implemented a temporary date limit to these exports while we continue to work on a long term solution.

Posted Oct 19, 2022 - 10:55 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 19, 2022 - 10:20 EDT

Investigating

We have noticed that a subset of requests have started failing. We are currently investigating.

Posted Oct 19, 2022 - 10:14 EDT

This incident affected: API, Web Application, iOS App, and Android App.