Our service is experiencing issues

Incident Report for Veriff

Resolved

This incident has been resolved.
Posted 2 years ago. Feb 27, 2023 - 05:22 EET

Update

We are continuing to monitor for any further issues.
Posted 2 years ago. Feb 27, 2023 - 05:18 EET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 2 years ago. Feb 27, 2023 - 05:17 EET

Update

Issue also can cause slightly longer decision times. We are currently investigating the root cause.

Thanks for your patience
Posted 2 years ago. Feb 27, 2023 - 04:54 EET

Investigating

Hmm. Something seems to be up with Veriff Station and webhooks
We are checking it out and will update you shortly.

Sorry for the inconvenience!
Posted 2 years ago. Feb 27, 2023 - 04:40 EET
This incident affected: Enterprise Europe (Webhooks, Veriff Station, Verification Decisions).
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