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Instagram Issue: Missing Mentions and Media Tags in Inbox
Incident Report for Sprout Social
Resolved
Facebook has resolved the issue affecting Instagram Mentions and Media Tags in the Smart Inbox. If you have any questions or notice any ongoing issues please contact support@sproutsocial.com.
Posted Apr 27, 2021 - 08:16 CDT
Monitoring
Facebook is currently investigating an issue that results in missing Instagram Mentions and Media Tags in the Smart Inbox: https://developers.facebook.com/support/bugs/1592474610949798/.

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Posted Apr 26, 2021 - 10:24 CDT
This incident affected: Sprout Social Web Application.
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