Omny Analytics UI data delayed

Incident Report for Triton Digital Platform Status

Resolved

This incident is considered resolved.

Posted Mar 30, 2023 - 08:44 UTC

Update

Analytics data is up to date. We will keep monitoring the situation.

Posted Mar 29, 2023 - 10:55 UTC

Monitoring

The team has identified the issue and a fix has been applied.
Logs and analytics are catching up and will be displayed as normal once processed.
Downloads are occurring as normal and without issues.
More information to come

Posted Mar 29, 2023 - 08:27 UTC

Investigating

We aware of an issue causing Omny analytics UI to be slower to update than usual. Currently analytics are approx 4 hours delayed
More information to come

Posted Mar 29, 2023 - 07:18 UTC

This incident affected: EMEA (Omny Campaign Manager), APAC (Omny Campaign Manager), and AMERICAS (Omny Campaign Manager).