We would like to provide an update on when we will finish processing the backlog of the previous four hours of occurrences. Please expect us to finish processing these occurrences within 6 hours. New occurrences will be processed with priority.
Posted Jun 25, 2022 - 18:43 PDT
Update
We are continuing to monitor for any further issues.
Posted Jun 25, 2022 - 16:30 PDT
Monitoring
We have experienced an issue with one of our application databases. We have applied a fix and are currently making sure that our applications are all functional.
There has not been any data loss. Your occurrences will be processed with a delay. We are prioritizing the newest occurrences.
Currently, we are focusing on ensuring web app availability.
Posted Jun 25, 2022 - 16:05 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 25, 2022 - 15:38 PDT
Update
We are continuing to monitor for any further issues.
Posted Jun 25, 2022 - 14:44 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 25, 2022 - 14:44 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 25, 2022 - 14:18 PDT
This incident affected: Web App (rollbar.com) and Processing pipeline (Core Processing Pipeline).