This incident has been resolved. If you have the iOS app version 1.3.7, please go to the Apple App Store and update to the newest version.
Posted Feb 17, 2021 - 08:28 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 16, 2021 - 12:46 CET
Update
We are continuing to investigate this issue.
Posted Feb 15, 2021 - 14:07 CET
Update
We are continuing to investigate this issue.
Posted Feb 15, 2021 - 12:06 CET
Update
We are continuing to investigate this issue.
Posted Feb 15, 2021 - 10:22 CET
Investigating
Users that have updated the AskCody Mobile app to version 1.3.7 are not able to see their meetings in it.
There is a workaround for making the meetings show again, which consists of uninstalling the app from the mobile device and reinstalling it. This should make the meetings appear again. However, our team is currently investigating the issue.
Posted Feb 15, 2021 - 08:28 CET
This incident affected: Room Booking (Europe) (Mobile App (iOS)) and Room Booking (North America) (Mobile App (iOS)).