Granicus Issue Notification: Delays in Delivery Statistics for govDelivery Communications Cloud

Incident Report for Granicus System

Resolved

This issue is considered resolved.

Posted Nov 17, 2020 - 09:43 MST

Identified

Granicus teams are aware of an issue causing delays with delivery statistics pulling in to govDelivery Bulletin Detail Reports. As a result, it may take longer than usual for stats to populate in the reporting sections of the application. There is no indication that delivery is delayed or that stats are being lost as a result of this issue.

Issue Summary & Impact: Delays in Delivery Reporting
Product: govDelivery Communications Cloud
Timeline: Investigating

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support

Posted Nov 10, 2020 - 21:53 MST

This incident affected: govDelivery - Communications (govDelivery Communications Cloud).