Voice Communications Degraded Performance

Incident Report for Meridian

Resolved

Full bi-directional communication has been verified. Closing the issue.

Posted Mar 29, 2022 - 13:34 UTC

Update

We are continuing to monitor for any further issues.

Posted Mar 29, 2022 - 13:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 29, 2022 - 13:24 UTC

Investigating

Engineers are investigating silent call channels being detected in some calls after the datacenter migration.

Posted Mar 29, 2022 - 11:52 UTC

This incident affected: Hosted Services (Voice and Video Conference).