Due to a technical problem your customers might have experienced problems to perform transactions using the Bambora Instore platform between 10:58 and 11:20 CET (2022-09-15).
Our technical teams have identified the cause of this disruption and the problem has been resolved at 11:20 CET.
We apologise for any inconvenience.
Posted Sep 15, 2022 - 13:25 CEST
Monitoring
Please be informed that due to a technical issue you may have experienced disruptions when performing transactions with your terminal between 10:58 and 11:20 CET today (2022-09-15).
We confirm that as of 11:20 CET, we have seen improved performance for our services and service has been resumed. We will continue to monitor the services to ensure stability.
We apologise for any inconvenience caused.
Posted Sep 15, 2022 - 11:29 CEST
Investigating
We would like to inform you that Bambora Instore is temporarily unavailable for payment processing.
The issue is being investigated as a matter of urgency and services will be restored at the earliest possible opportunity.
We will update you as soon as more information becomes available.
We apologise for any inconvenience.
Posted Sep 15, 2022 - 11:12 CEST
This incident affected: Bambora Instore PSP (Bambora Instore).