Elevated level of application errors
Incident Report for Core Practice
Resolved
Between 9:00AM and 10:00AM AEDT (approximately) on 15 Sept 2022, Core Practice monitoring systems have detected high levels of application errors that triggered automatic alerts.

Engineers have investigated the root cause and have identified an isolated customer with incorrect settings. Settings was corrected and application errors is now at a normal level.

System is now working as expected and no users were affected during this time.
Posted Sep 15, 2022 - 13:08 AEST
Identified
Services are restored. We are continuing to investigate the issue to find the root cause.
Posted Sep 15, 2022 - 11:16 AEST
Investigating
We're experiencing an elevated level of application errors and are currently looking into the issue.
Posted Sep 15, 2022 - 09:08 AEST