Connect: Some devices managed by PDQ Connect are running at 100% CPU

Incident Report for PDQ

Resolved

This incident has been resolved.

Posted 17 days ago. Mar 19, 2025 - 12:20 MDT

Monitoring

A fix has been implemented and things seem to have returned to normal behavior for devices. We're currently running some additional checks and monitoring the results.

Posted 18 days ago. Mar 19, 2025 - 08:37 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted 18 days ago. Mar 19, 2025 - 08:29 MDT

Investigating

We have received multiple reports indicating that some devices running the PDQ Connect agent are reaching 100% CPU utilization. We're actively investigating this issue to determine cause and impact.

Posted 18 days ago. Mar 19, 2025 - 07:00 MDT

This incident affected: Connect (PDQ Connect Agent).