Twilio - Issue with Inbound Forwarded Calls from Verizon Missing Webhook Parameters
Incident Report for Ciptex
Resolved
Inbound forwarded calls from Verizon are now operating normally. This incident is resolved
Posted Oct 18, 2023 - 15:27 BST
Update
Twilio are aware of an issue with inbound forwarded calls from Verizon missing the "forwarded_from" parameter in Programmable Voice webhooks. Their engineering team is actively investigating and we expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 18, 2023 - 03:44 BST
Investigating
Twilio are aware of an issue with inbound forwarded calls from Verizon missing the "forwarded_from" parameter in Programmable Voice webhooks. Their engineering team is actively investigating and we expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 18, 2023 - 00:12 BST
This incident affected: Twilio (Twilio SIP Interface).
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