SSO Login for Deal's Excel Add-In Not Working

Incident Report for Built Technologies

Resolved

The incident has been further tested and is resolved.

Posted May 31, 2023 - 17:57 CDT

Monitoring

We validated a fix and are continuing to monitor. If you are still experiencing a login issue, please clear your website data and cookies and try again. If the issue is persists, please reach out to Built Support.

Posted May 31, 2023 - 17:54 CDT

Identified

We have identified a possible solution to the incident which will be put into production shortly.

Posted May 31, 2023 - 17:12 CDT

Investigating

We are currently investigating an interruption in the ability to login using SSO for the Excel Add-In tool. We will provide additional updates shortly.

Posted May 31, 2023 - 17:04 CDT

This incident affected: Built Service Availability (Deal Management).