Status
Discuss
Support
Get email notifications whenever SailPoint creates, updates or resolves an incident.

Email address:
Enter OTP:
Resend OTP in: seconds

Didn't receive the OTP? Resend OTP

By subscribing you agree to our Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Get text message notifications whenever SailPoint creates or resolves an incident.

Country code:

Phone number:

Change number Enter OTP:
Resend OTP in: 30 seconds

Didn't receive the OTP? Resend OTP

Message and data rates may apply. By subscribing you agree to our Privacy Policy, the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Get webhook notifications whenever SailPoint creates an incident, updates an incident, resolves an incident or changes a component status.

Webhook URL:
The URL we should send the webhooks to

Email address:
We'll send you email if your endpoint fails

By subscribing you agree to our Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Follow @SailPointStatus or view our profile.

Visit our support site.

Get the Atom Feed or RSS Feed.

To learn how to locate your region, please read this Support knowledge base article.

Tenants deployed with a Custom DNS Vanity URL not loading

Incident Report for SailPoint

Resolved

This incident has been resolved, all tenants with a custom Vanity URL are accessible now. If you continue to experience issues with your Vanity URL tenant, please contact SailPoint Support.

We apologize for any inconvenience this may have caused and greatly appreciate your patience.

Posted 1 year ago. Dec 18, 2023 - 23:25 UTC

Update

Community Link: Click here to discuss this incident.

Posted 1 year ago. Dec 18, 2023 - 22:07 UTC

Update

Community Link: Click here to discuss this incident.

Posted 1 year ago. Dec 18, 2023 - 22:04 UTC

Investigating

We are currently investigating an issue where tenants deployed with a custom DNS Vanity URL is not loading. We apologize for the inconvenience and will continue to provide updates here as we have them.

Posted 1 year ago. Dec 18, 2023 - 22:03 UTC

This incident affected: Provisioning (N. Virginia us-east-1, Oregon us-west-2, Frankfurt eu-central-1, London eu-west-2, Sydney ap-southeast-2, Canada ca-central-1, Tokyo ap-northeast-1, Singapore ap-southeast-1).