Dashboard error when editing drivers
Incident Report for Onfleet
Postmortem

On Aug 29 at 17:18 PDT (Aug 30 00:18 UTC) we deployed a change to support upcoming improvements in our backend systems.  This change introduced a bug in the way data for driver addresses was being sent to the dashboard.  We investigated the issue and determined that rolling back this change was necessary.  The rollback was completed at  21:29 PDT (04:29 UTC), and we monitored for some time to make sure all dashboard functionality had been restored.

Posted Sep 12, 2022 - 10:18 PDT

Resolved
This incident has been resolved.
Posted Aug 29, 2022 - 21:35 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 29, 2022 - 21:31 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 29, 2022 - 20:58 PDT
Investigating
We are looking into reports of an error when editing drivers in the dashboard.
Posted Aug 29, 2022 - 20:37 PDT
This incident affected: Dashboard.