Unexpected outage
Incident Report for Mews
Resolved
This incident has been resolved.
Posted May 20, 2021 - 12:21 CEST
Update
We are continuing to monitor for any further issues.
Posted May 20, 2021 - 12:21 CEST
Monitoring
Our system seems to be available again but there has not been an official confirmation from Microsoft yet that the DNS issue has been fully resolved. We are monitoring the situation and waiting for the issue to be resolved by the Azure team.
Posted May 20, 2021 - 09:49 CEST
Investigating
We are observing an outage of the Microsoft cloud provider, affecting all of our services.
Posted May 20, 2021 - 09:02 CEST
This incident affected: Operations, Guest Journey, Business Intelligence, Payments, Open API, and Marketplace.