Unable to Quote or Book APAC Trades

Incident Report for Currencycloud

Resolved

This incident has been resolved.

Posted Mar 23, 2022 - 12:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 23, 2022 - 11:49 UTC

Update

We are continuing to investigate this issue.

Posted Mar 23, 2022 - 10:46 UTC

Investigating

We are currently investigating an issue impacting booking trades for APAC currencies. We have reached out to our FX provider to help resolve.

Posted Mar 23, 2022 - 10:45 UTC

This incident affected: Conversions.