Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud AWS (US East) - Talend Management Console
Incident
Report for Talend Cloud
Resolved
During the period from Mon Nov 16 2020 09:10 AM EST (14:10 UTC) and 11:15 AM EST (16:15 UTC) all Plan execution schedules were missed on Talend Cloud Management Console at Talend Cloud AWS (US East) region. All Task execution schedules were not impacted by this issue.
The issue is resolved and the service is back to normal.
If your Plan executions occurred during this time window, please check if they were successfully completed accordingly to their respective schedules, and if not, just restart them.
If you have any questions, please contact our support team at customercare@talend.com.
The issue is resolved and the service is back to normal.
If your Plan executions occurred during this time window, please check if they were successfully completed accordingly to their respective schedules, and if not, just restart them.
If you have any questions, please contact our support team at customercare@talend.com.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
We are currently experiencing a service disruption for Talend Cloud Management Console in AWS US East (N.Virginia) region. Plan executions at Talend Management Console are impacted, Tasks execution are not impacted.
We are investigating the issue and will provide an update soon.
We are investigating the issue and will provide an update soon.
This incident affected: AWS - US East (N. Virginia) (Talend Cloud Management Console).