Intermittent login issues / slow performance

Incident Report for Atera

Resolved

This incident has been resolved.

Posted Sep 06, 2022 - 16:56 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 06, 2022 - 07:56 EDT

Investigating

One of our Azure SQL servers in the EU is experiencing a high CPU load. Our engineering teams are working to get it resolved ASAP. Updates will be posted as soon as possible.

Posted Sep 06, 2022 - 04:44 EDT

This incident affected: RMM Services (Main Dashboard, Agents Health, System Alerts) and Admin Console GUI.