Screenshot alarm data processing delays

Incident Report for ActivTrak

Resolved

This incident has been resolved.

Posted Jan 12, 2022 - 14:58 UTC

Monitoring

Our engineering team has applied a fix and they are currently monitoring the situation. Screenshot alarm processing backlogs should resolve over the next few hours.

Posted Jan 07, 2022 - 17:59 UTC

Identified

Our engineering team has identified an issue related to screenshot data processing. A root cause has been identified and they are working to fix the problem.

Posted Jan 07, 2022 - 16:35 UTC

This incident affected: Data Ingestion.