Email Delivery Failures

Incident Report for Tango Card

Resolved

All emails have been delivered and we are correctly displaying the current statuses.

Posted Apr 05, 2022 - 14:39 PDT

Update

Services have been restored. We are checking on any potentially impacted deliveries during the incident window.

Posted Apr 05, 2022 - 14:20 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 05, 2022 - 14:17 PDT

Identified

We have identified the issue and are working on the restoration of services.

Posted Apr 05, 2022 - 14:10 PDT

This incident affected: RaaS API v2 - Production, RaaS API v2 - Sandbox, Rewards Genius - Production, Reward Link - Production, and Reward Link - Sandbox.