Our upstream provider has resolved the incident. We can confirm there are no longer issues connecting to Total Expert.
Posted Dec 05, 2022 - 15:09 CST
Monitoring
We are receiving reports of access being restored. We will continue to monitor the situation.
Posted Dec 05, 2022 - 14:55 CST
Update
We are continuing to work with our upstream providers to monitor this situation. We will update this page with more information as we learn more.
Posted Dec 05, 2022 - 14:45 CST
Identified
Users in certain geographic areas and using certain internet providers may experience issues accessing Total Expert. This appears to be a widespread internet issue.
All automation is unaffected and will continue to operate as expected.
Posted Dec 05, 2022 - 14:13 CST
This incident affected: Core Platform (API, Web Application) and Web Marketing (Dynamic Landing Pages, Lead Capture Apps, Single Property Websites).