Delays in job execution, spikes of API 5xx responses
Incident Report for Workato US
Resolved
This incident has been resolved.
Posted Dec 19, 2020 - 12:00 PST
Update
We are continuing to monitor recovery. Also, some of the changes we made to fix this caused a number of API requests to fail with 500-series error codes.
Posted Dec 19, 2020 - 11:47 PST
Update
There is still ongoing recovery with some webhook-triggered jobs. Other job types have recovered.
Posted Dec 19, 2020 - 11:35 PST
Monitoring
We are seeing recovery across the board, continuing to monitor.
Posted Dec 19, 2020 - 11:28 PST
Identified
We have detected a problem that's causing delays in starting new jobs. We are working on the fix.
Posted Dec 19, 2020 - 10:43 PST
This incident affected: Recipe runtime (Recipe job execution, API gateway).
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