EMEA1 DB issue
Incident Report for Own Company
Resolved
The incident has been resolved.
All Backup services that were scheduled to run during the incident were automatically restarted by OwnBackup.
Posted Dec 24, 2020 - 15:21 UTC
Update
We are continuing to monitor for any further issues.
Posted Dec 24, 2020 - 14:37 UTC
Monitoring
EMEA1 is back online. Users should be able to login and backups are back running.
Posted Dec 24, 2020 - 14:36 UTC
Identified
Teams are working on bringing the system to operational state.
Posted Dec 24, 2020 - 14:12 UTC
Investigating
We are currently investigating issues with EMEA1 DB.
Posted Dec 24, 2020 - 11:44 UTC
This incident affected: EMEA1 (User Access, API Access, Automatic Backups, Jobs).