Our Veriff engine is experiencing issues
Incident Report for Veriff
Resolved
The issue was solved at 11:13 GMT+3.
We monitored the situation and everything has been working since then.
All good! Everything is operational again, and we thank you for your patience.
Posted May 26, 2021 - 17:10 EEST
Update
We are continuing to monitor for any further issues.
Posted May 26, 2021 - 14:21 EEST
Monitoring
We're happy to share that our team deployed a fix. But to be safe, we are still keeping a close eye on everything.
Posted May 26, 2021 - 14:17 EEST
Investigating
We are experiencing some issues with delayed decisions. Decision-making can take a longer time than usual.
Our team is already investigating and will update you as soon as possible.

We apologize for any inconvenience!
Posted May 26, 2021 - 14:01 EEST
This incident affected: Enterprise USA (Verification Decisions).