HUB Portal - Web Portal Unresponsive

Incident Report for Sinch MessageMedia

Resolved

This incident has been resolved.

Posted 4 months ago. Jan 23, 2025 - 14:47 AEDT

Monitoring

We have actioned a rollback and are currently monitoring the results.

Posted 4 months ago. Jan 23, 2025 - 09:39 AEDT

Investigating

We are currently investigating a subset of customers experiencing errors on our web portal.
This is impacting some users when a web page is loaded in the portal.
We will update as soon as we have more information.

Posted 4 months ago. Jan 23, 2025 - 09:38 AEDT

This incident affected: Sinch MessageMedia (The Hub).