Dutchie services appear to have recovered from the AWS and Heroku outages.
Posted Dec 08, 2021 - 00:10 EST
Update
The Dutchie Admin Analytics service appears to have recovered. We will continue to monitor service health.
Posted Dec 07, 2021 - 20:38 EST
Monitoring
Our infrastructure providers and Dutchie services are beginning to recover. We will continue to monitor this issue.
Posted Dec 07, 2021 - 20:15 EST
Update
We are continuing to investigate this issue.
Posted Dec 07, 2021 - 15:50 EST
Update
We are continuing to investigate this issue. Some parts of our underlying infrastructure platforms are experiencing issues, we are tracking those as a part of this incident.
Posted Dec 07, 2021 - 14:24 EST
Update
We are continuing to investigate this issue.
Posted Dec 07, 2021 - 13:06 EST
Investigating
Our engineers are investigating an issue with our Dutchie Admin Analytics reporting. An underlying cause has been identified, and we will update this page as more information is available.
Customers could see stale data over the past 1-2 hours. This affects only analytics pages and reports - data is being collected and will be updated once the root issue is resolved.
Posted Dec 07, 2021 - 12:12 EST
This incident affected: Dutchie Ecommerce (Dispensary Portal).