Metrics Ingestion is Delayed

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.

Posted Aug 18, 2021 - 13:12 PDT

Update

Our fix has worked, and the system is almost back to normal.

Posted Aug 18, 2021 - 13:07 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 18, 2021 - 12:38 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 18, 2021 - 12:27 PDT

This incident affected: Observability - Data Ingestion (Trace Statistics).