US data center outage

Incident Report for Cronofy

Resolved

The incident has now been resolved.

We will conduct a full root cause analysis and publish the outcomes in the coming days.

In the meantime, if you have further questions, please email support@cronofy.com.

Posted May 14, 2021 - 13:35 UTC

Monitoring

The cause of the issue has been identified and service has been restored. We will continue to monitor the situation closely.

Posted May 14, 2021 - 13:04 UTC

Investigating

We have identified an issue with the US data center, meaning that customers will experience issues using api.cronofy.com and app.cronofy.com.

We are investigating the issue and will update once we know more.

In the meantime, please direct questions to support@cronofy.com.

Posted May 14, 2021 - 12:53 UTC

This incident affected: API and Developer Dashboard.