Intermittent issues with payment method updater and account settings
Incident Report for SugarSync
Resolved
The issue with the payment method updater and account settings on the website has been resolved.
Posted May 06, 2022 - 08:32 PDT
Monitoring
Our engineers have implemented a fix for the issue affecting the payment method updater and other account settings and are monitoring the situation.
Posted May 04, 2022 - 07:39 PDT
Update
We are continuing to investigate this issue.
Posted May 03, 2022 - 11:01 PDT
Investigating
Our engineers are investigating an issue with the website that affects updating payment methods and other online account settings. We hope to have it resolved soon.
Posted May 03, 2022 - 11:01 PDT
This incident affected: SugarSync website.