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Video Ingest and playback issues
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 16, 2025 - 21:47 UTC
Identified - Third party provider issue impacting Instant Live.
Jun 16, 2025 - 21:09 UTC
Analytics ? Operational
Cloud Hosted Players ? Operational
Dashboard ? Operational
Broadcast Live ? Operational
Instant Live ? Degraded Performance
Management API ? Operational
Media Delivery ? Degraded Performance
OTT Apps Services Operational
Server-side Ads ? Operational
Studio DRM ? Operational
Subscription & Identity Management ? Operational
Video Management ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 16, 2025

Unresolved incident: Video Ingest and playback issues.

Jun 15, 2025

No incidents reported.

Jun 14, 2025
Investigating Issues with Multi-Track Audio on Newly Ingested Assets
Resolved - This incident has been resolved.
Jun 14, 19:26 UTC
Identified - Third party provider issue impacting Instant Live.
Jun 14, 15:06 UTC
Jun 13, 2025

No incidents reported.

Jun 12, 2025
Asset and Delivery Issues
Resolved - This incident has been resolved.
Jun 12, 21:43 UTC
Monitoring - All ingest and delivery services have fully recovered following the resolution of the upstream provider issue. We are actively monitoring to ensure continued stability.
Jun 12, 20:21 UTC
Update - Our engineering teams have identified the root cause and applied targeted mitigations. The underlying dependency has recovered in most regions, with the exception of us-central1.

However, we’re aware that some customers may still be experiencing varying levels of impact across specific Google Cloud products. All relevant teams are actively working to restore full service.

At this time, we do not have an estimated time for complete recovery.
Jun 12, 19:59 UTC
Update - We are seeing services recover, and functionality has been primarily restored across the system. Our team continues to monitor for impact and performance, and will provide updates as we have them.
Jun 12, 19:51 UTC
Update - The issues logging in to the dashboard have been resolved, but our team continues to monitor the situation fully.
Jun 12, 19:42 UTC
Update - We’re currently experiencing a service disruption that is impacting parts of our platform — particularly live ingest. While on-demand ingest has partially recovered, some features may still be degraded.

Our team is actively investigating the issue and monitoring the situation closely. We’ll share updates as soon as we have more information.
Jun 12, 19:34 UTC
Update - We've mitigated the issue affecting on-demand ingest. All new on-demand ingests — including new Direct Uploads — should now function normally.
Please note: Direct Uploads created before approximately 18:50 UTC may still be impacted.

Live ingest remains affected, and we're continuing to work on a fix.
Jun 12, 18:57 UTC
Update - We are also seeing issues logging into the dashboard. If you are currently logged in, you will still retain access, but logging in is currently not functioning.
Jun 12, 18:48 UTC
Update - We are continuing to work on a fix for this issue.
Jun 12, 18:42 UTC
Identified - Third party provider issue impacting Instant Live.
Jun 12, 18:22 UTC
Jun 11, 2025
Degraded Performance of the Delivery API
Resolved - This incident has been resolved.
Jun 11, 15:09 UTC
Update - We are continuing to monitor for any further issues.
Jun 11, 13:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 13:07 UTC
Investigating - We are currently experiencing degraded performance on our Delivery API. Our Team is currently investigating the matter.
Jun 11, 10:44 UTC
Degraded Performance of the Delivery API
Resolved - The Delivery API was manifesting a degraded performance for a short while. All functionalities are now restored.
Jun 11, 09:25 UTC
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025
Elevated error rates for segment delivery
Resolved - This incident has been resolved.
Jun 8, 10:56 UTC
Identified - Third party provider issue impacting Instant Live.
Jun 8, 08:07 UTC
Elevated error rates for segment delivery
Resolved - This incident has been resolved
Jun 8, 08:51 UTC
Identified - Third party provider issue impacting Instant Live.
Jun 8, 08:26 UTC
Elevated error rates for segment delivery
Resolved - This incident has been resolved
Jun 8, 08:50 UTC
Identified - Third party provider issue impacting Instant Live.
Jun 8, 07:44 UTC
Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Freewheel ad serving issue
Resolved - This incident has been resolved.
Jun 5, 13:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 11:49 UTC
Update - We are currently investigating an issue with serving Freewheel ads on the latest cloud-hosted player version.
If this affects you, as a temporary workaround, please use the “Previous” release via the Player page.
May 28, 15:18 UTC
Investigating - We are currently investigating an issue with serving Freewheel ads on the latest cloud-hosted player version.
May 28, 13:49 UTC
Jun 4, 2025

No incidents reported.

Jun 3, 2025
Jun 2, 2025

No incidents reported.

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