Support
Control Panel
Webmail
Issues with Webmail
Incident
Report for One.com
Resolved
Webmail access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Update
We are still monitoring the situation.
Next update no later than 20:15 CEST
Next update no later than 20:15 CEST
Update
We are monitoring the situation for any more issues.
Next update no later than 19:45 CEST.
Next update no later than 19:45 CEST.
Monitoring
We are now starting to see improvements and some customers have already regained access to Webmail.
Next update no later than 19:15 CEST.
Next update no later than 19:15 CEST.
Investigating
We are currently experiencing issues with [Webmail], causing error messages WebmailServerError: connect ECONNREFUSED
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 18:45 CEST
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 18:45 CEST
This incident affected: Services (Mail services).