Resolved
This incident has been resolved, no further updates unless warranted
Posted Mar 09, 2021 - 13:58 EST
Monitoring
Fuze Platform instability is recovered across all services. Fuze will continue to closely monitor the situation, and further updates will be supplied if the situation warrants it
Posted Mar 09, 2021 - 11:37 EST
Update
We are experiencing instability across the Fuze platform. This is impacting services, including Fuze Meetings, Fuze Mobile, Fuze Web, Fuze Contact Center, Presence, as well as chat. We are working diligently to identify the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience caused and appreciate your patience
Posted Mar 09, 2021 - 11:07 EST
Investigating
We are detecting some instability on our Fuze Desktop platform. This may impact services, including meetings and chat. We are working diligently to identify the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience caused and appreciate your patience.
Posted Mar 09, 2021 - 10:48 EST
This incident affected: Messaging Services - Europe (London, UK, Frankfurt, DE), Messaging Services - Asia/Pacific (Sydney, AU, Hong Kong, HK, Singapore, SG), Messaging Services - Latin America (São Paulo, BR), Messaging Services - Africa (Johannesburg, ZA), Messaging Services - North America (Ashburn, VA, Boston, MA, San Francisco, CA, San Jose, CA), and Fuze Meetings - Global (Ashburn, VA, Frankfurt, DE, San Jose, CA, Singapore, SG, Sydney, AU).