Connectivity issues
Incident Report for AnyDesk
Resolved
This incident has been resolved.
Posted Jan 29, 2021 - 19:14 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 29, 2021 - 16:44 UTC
Update
Global Network is stabilized. Online State not yet working.
Posted Jan 29, 2021 - 16:22 UTC
Update
The Global Network is mostly operational with exception of Online state.
Posted Jan 29, 2021 - 16:07 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 29, 2021 - 15:28 UTC
Update
We are continuing to investigate this issue.
Posted Jan 29, 2021 - 14:47 UTC
Update
We are trying to stabilize the network. Please bear with us.
Posted Jan 29, 2021 - 13:27 UTC
Update
We are continuing to investigate this issue.
Posted Jan 29, 2021 - 13:09 UTC
Investigating
We are experiencing connectivity issues in the network and are currently investigating the issue.
Posted Jan 29, 2021 - 13:08 UTC
This incident affected: AnyDesk Global Network (Africa, Americas, Asia, Australia, Europe) and Customer Portal, REST API.