All Systems Operational
Sync Engine Operational
90 days ago
100.0 % uptime
Today
AWS ap-south-1 Operational
90 days ago
100.0 % uptime
Today
AWS eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS us-east-1 Operational
90 days ago
100.0 % uptime
Today
GCP us-east4 Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Sources Operational
Destinations Operational
Web Application Operational
Customer Studio Operational
Reverse ETL Operational
Identity Resolution Operational
Match Booster Operational
Personalization API Operational
AWS eu-west-1 Operational
AWS us-east-1 Operational
AWS us-west-2 Operational
Extensions Operational
Alerting (Slack, email, etc.) Operational
Datadog Operational
dbt Operational
Fivetran Operational
Git Operational
Looker Operational
Sigma Operational
REST APIs Operational
Customer API Operational
Partner API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 3, 2024

No incidents reported today.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024
Resolved - We have identified the root cause as a service failover. Most of our servers automatically reconnected to the new primary, but one did not and required manual intervention. This impacted syncs triggered via API between ~12:15 and 4:30 UTC. This issue is now resolved. We will continue to investigate why this happened so that we can prevent downtime in the future.
Apr 28, 16:43 UTC
Investigating - We are investigating an issue causing a subset of syncs triggered via API to fail.
Apr 28, 16:23 UTC
Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.