Control DNS Incident Detected

Incident Report for Workspot

Resolved

This incident has been resolved.

Posted Mar 11, 2021 - 06:13 UTC

Update

Our DNS service provider confirmed the issue is resolved and we have not noticed any issues since 00:40 UTC. We continue to monitor.

Posted Mar 11, 2021 - 01:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 11, 2021 - 01:19 UTC

Investigating

We are experiencing DNS issues at our 3rd party DNS service provider intermittently. Admins may not be able to login to Control and users may not be able to launch non-persistent Desktops or RD Pool Apps. We are working with our service provider. Next update will be at 1:00 AM UTC

Posted Mar 11, 2021 - 01:02 UTC

This incident affected: Workspot Control.