Major platform outage.
Incident Report for US - LifeOmic
Resolved
The platform and applications have fully recovered.
Posted Nov 24, 2021 - 15:46 EST
Monitoring
Our API and applications are now fully operational. We are continuing to monitor the situation to ensure a full recovery.
Posted Nov 24, 2021 - 15:03 EST
Update
We are seeing some improvement in the error rates and are continuing to work on a full resolution.
Posted Nov 24, 2021 - 14:50 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 24, 2021 - 14:17 EST
Identified
We've identified the underlying issue and are working with our vendor to restore service.
Posted Nov 24, 2021 - 14:17 EST
Investigating
We are seeing high error rates in our API which is causing all our applications to be down.
Posted Nov 24, 2021 - 13:44 EST
This incident affected: Web Apps, APIs, LIFE Fasting Tracker and LIFE Extend, and Device Data Synchronization.
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