Cortex Data Lake - Issue
Incident Report for Palo Alto Networks Cloud Services
Resolved
This incident has been resolved.
Posted Apr 05, 2023 - 16:43 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 05, 2023 - 16:24 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 05, 2023 - 15:29 UTC
Investigating
Cortex Data Lake is currently experiencing an issue in all regions. We are actively working on this issue and will provide another update by 17:00 UTC with further details.

Customer Impact: customers are not able to query logs in Panorama. However, logs are available in the Explore app.

Workaround: N/A
Posted Apr 05, 2023 - 15:07 UTC
This incident affected: Strata Logging Service (United States - Americas, Netherlands - Europe, United Kingdom, United States - Government, Australia, Canada, Switzerland, Germany, Spain, India, Italy, Japan, Singapore).
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