Zendesk Ticketing

Incident Report for Workspot

Resolved

This incident has been resolved. Tickets may be opened via Control again.

Posted Jan 28, 2021 - 02:10 UTC

Update

We are continuing to investigate this issue.

Posted Jan 28, 2021 - 00:27 UTC

Investigating

We are experiencing issues with our 3rd party support ticketing provider Zendesk. You may receive a "page doesn't exist" error when trying to use the support link from within Control.

All Workspot services are up and fully functional at this time, this issue only affects using the ticketing system to open a ticket with Workspot. If you need support during this time, please reach out to your CSPM or CSE.

Posted Jan 27, 2021 - 23:23 UTC