API Service Degraded

Incident Report for Helium

Resolved

This incident has been resolved.

Posted Mar 30, 2021 - 00:52 UTC

Monitoring

We've restarted a few services and monitoring.

Posted Mar 29, 2021 - 22:51 UTC

Investigating

API is down again, we're doing our best to bring it back up.

Posted Mar 29, 2021 - 21:53 UTC

Monitoring

The API is back and we'll be monitoring for the next hour.

Posted Mar 29, 2021 - 21:21 UTC

Investigating

We are currently investigating an API issue. Access and services using the API including explorer.helium.com and the Helium App are affected.

Posted Mar 29, 2021 - 19:04 UTC

This incident affected: User Apps (API).