Some Customers Will Be Unable to View Their Plan/Usage Pages

Incident Report for CircleCI

Resolved

This incident has been resolved

Posted May 05, 2023 - 17:32 UTC

Monitoring

We have identified the issue and have rolled out a fix. We will continue to monitor the issue.

Posted May 05, 2023 - 17:04 UTC

Investigating

We are currently seeing an issue where some customers are unable to view their Plan and Usage pages. Customers seeing this issue will also be unable to upgrade or downgrade their plans during this time. We are investigating the cause of this issue

Posted May 05, 2023 - 16:58 UTC

This incident affected: Billing & Account.