AlpineIQ - Elevated Error Rates
Incident Report for Dutchie
Resolved
Error rates have largely recovered at this time.
Posted May 30, 2023 - 11:20 EDT
Identified
We are seeing elevated error rates from AlpineIQ, starting at 10:08 AM EDT. Customers using AlpineIQ will see additional latency on checkouts until this is resolved. We have reached out to AlpineIQ and are monitoring the situation.
Posted May 30, 2023 - 10:51 EDT
This incident affected: Dutchie Ecommerce (Dispensary Portal) and Dutchie POS (Register).
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