The Sign application was reverted to a previous version for Applied Systems Epic users of the one-way integration on Monday, August 22. This measure has been taken to restore drag-and-drop functionality in field placement for affected users. Formstack and Applied Systems teams are collaborating to best diagnose the issue with the new version and identify possible resolutions for a future release of this version to those users.
Posted Aug 24, 2022 - 14:05 EDT
Investigating
Our team has reached out to our partners at Applied Systems (Epic) to assist in troubleshooting the issue. Applied Systems requests that affected Epic users contact their support team here https://www1.appliedsystems.com/en-us/contact-us/ for assistance in-app. Our team will continue to engage and communicate with Applied Systems towards a possible solution.
Posted Aug 16, 2022 - 18:56 EDT
This incident affected: Formstack Sign (Main Application) and Formstack Sign - Third Party Integrations (Epic).