An unplanned extreme load event for Squiz Edge resulted in the automatic rerouting of traffic for customers that use the Edge service. Some customers may experience additional network latency while traffic is routed to alternative Edge nodes.
Customers using specific nonstandard configurations could not be rerouted and may still see increased loading times, timeouts or error messages in their browser.
Squiz Teams have now restored service stability for all customers.
If you have any questions, please contact Squiz Support.
Posted May 25, 2021 - 16:07 AEST
Update
An unplanned extreme load event for Squiz Edge has resulted in the automatic rerouting of traffic for customers that use the Edge service. Some customers may be experiencing additional network latency while traffic is routed to alternative Edge nodes.
Customers using specific nonstandard configurations could not be rerouted and may still see increased loading times, timeouts, or error messages in their browser.
Squiz Teams continue to work to restore service stability for all customers, at this time ETR is unknown. Next update to follow in 20 minutes. If you have any additional questions please contact Squiz Support.
Posted May 25, 2021 - 15:44 AEST
Update
An unplanned extreme load event for Squiz Edge has resulted in the automatic rerouting of traffic for customers that use the Edge service. Some customers may be experiencing additional network latency while traffic is routed to alternative Edge nodes.
Customers using specific nonstandard configurations could not be rerouted and may still see increased loading times, timeouts, or error messages in their browser.
Squiz Teams are working to restore service stability for all customers, at this time ETR is unknown. Next update to follow in 20 minutes.
Posted May 25, 2021 - 15:23 AEST
Identified
An unplanned extreme load event for Squiz Edge has resulted in the automatic rerouting of traffic for customers that use the Edge service.
Some customers may be experiencing additional network latency while traffic is routed to alternative Edge nodes. Customers using specific nonstandard configurations could not be rerouted and may still be affected.
Squiz Teams are working to restore service stability for all customers, at this time ETR is unknown. Next update to follow in 15 minutes.
If you have any questions, please contact Squiz Support.
Posted May 25, 2021 - 15:07 AEST
Investigating
An unplanned extreme load event for Squiz Edge has resulted in the automatic rerouting of traffic for customers that use the Edge service.
Some customers may be experiencing additional network latency while traffic is routed to alternative Edge nodes. In extreme cases, this may cause slowness or timeouts for some customers using administration functions of their applications.
Squiz Teams are working to restore service for all customers, at this time ETR is unknown. Next update to follow in 15 minutes.
If you have any questions, please contact Squiz Support.
Posted May 25, 2021 - 14:51 AEST
This incident affected: Squiz Cloud Hosted Instances.