Cloud to Cloud Backup - US Region - Sporadic Job Aborts
Incident Report for Barracuda Networks
Resolved
This incident has been resolved.
Posted Sep 02, 2021 - 20:00 UTC
Update
We have implemented further changes and continue to monitor the results.
Posted Aug 27, 2021 - 13:12 UTC
Update
We have implemented further changes and continue to monitor the results.
Posted Aug 24, 2021 - 14:16 UTC
Update
We have implemented further stability changes are are continuing to monitor the results.
Posted Aug 23, 2021 - 21:12 UTC
Update
We are continuing to monitor the results.

Customers may still experience aborted jobs, degraded performance, incorrect job alerts, or duplicate jobs .
Posted Aug 17, 2021 - 18:23 UTC
Update
We are continuing to monitor the results.

Customers may still experience aborted jobs, degraded performance, incorrect job alerts, or duplicate jobs .
Posted Aug 13, 2021 - 14:41 UTC
Update
We are continuing to monitor the results.

Customers may still experience aborted jobs, degraded performance, incorrect job alerts, or duplicate jobs .
Posted Aug 09, 2021 - 18:19 UTC
Update
We are continuing to monitor the results.

Customers may still experience aborted jobs, degraded performance, incorrect job alerts, or duplicate jobs .
Posted Aug 06, 2021 - 15:17 UTC
Update
We are continuing to monitor the results.

Customers may still experience aborted jobs, degraded performance, incorrect job alerts, or duplicate jobs .
Posted Aug 05, 2021 - 19:41 UTC
Update
We are continuing to monitor the results.

Customers may still experience aborted jobs, degraded performance, incorrect job alerts, or duplicate jobs .
Posted Aug 05, 2021 - 15:50 UTC
Update
We are continuing to monitor the results.

Customers may still experience aborted jobs, degraded performance, incorrect job alerts, or duplicate jobs .
Posted Aug 02, 2021 - 19:54 UTC
Update
A fix has been implemented and we are monitoring the results.

Customers may still experience aborted jobs, degraded performance, incorrect job alerts, or duplicate jobs .
Posted Jul 27, 2021 - 19:13 UTC
Monitoring
A fix has been implemented and we are monitoring the results.

Customers may still experience aborted jobs, as well as incorrect job alerts.
Posted Jul 27, 2021 - 15:00 UTC
Identified
We have identified an issue causing delayed start for backup and restore jobs for some customers in the US region. Customers may experience degraded backup and restore performance as we work to resolve this issue.
Posted Jul 21, 2021 - 19:53 UTC
Monitoring
We identified an issue causing backup jobs to get aborted in the US region for some customers. A fix has been implemented and the system is being monitored.
Posted Jul 20, 2021 - 18:07 UTC
This incident affected: Cloud to Cloud Backup (Cloud to Cloud Backups).