SYD2 partial outage

Incident Report for Servers Australia

Resolved

This incident has been resolved.

Posted May 26, 2022 - 11:54 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 25, 2022 - 11:15 AEST

Identified

Engineers have identified a power issue affecting one rack in our SYD2 facility. Work is under way to restore power to affected services. A further update will be provided shortly.

If you have any questions, feel free to reach out to our support team via the MySAU portal.

Posted May 25, 2022 - 11:05 AEST

Investigating

Engineers are currently investigating with a partial outage to some services in SYD 2. We will give you an update ASAP when we have further information.

Posted May 25, 2022 - 10:58 AEST

This incident affected: Data Centres (Syncom SYD2).