Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Outbound SMS Delivery Failures to MTN Syria
      Incident Report for Twilio
      Resolved
      This incident has been resolved and the traffic is fully restored.
      Posted Dec 02, 2020 - 04:28 PST
      Monitoring
      The traffic has now been restored and we are now monitoring it to ensure its stability.
      Posted Dec 02, 2020 - 03:40 PST
      Identified
      The issue has been identified and a fix is being currently implemented. We will post an update within 2 hours or as soon as it becomes available.
      Posted Dec 02, 2020 - 03:15 PST
      Investigating
      We are experiencing delivery failures sending SMS to MTN in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Dec 02, 2020 - 02:10 PST
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