Compute service currently unable to process some orchestration API requests

Incident Report for Catalyst Cloud

Resolved

This incident has been resolved.

Posted Aug 19, 2022 - 11:53 NZST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 19, 2022 - 11:19 NZST

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 19, 2022 - 10:13 NZST

Investigating

A recent upgrade to the compute service Nova is rejecting requests from orchestration tools such as Terraform and Ansible. The issue is due to strict versioning of API requests which is now being enforced by the new version of Nova. We are currently investigating.

Posted Aug 19, 2022 - 09:29 NZST

This incident affected: Hamilton region (Cloud orchestration (nz-hlz-1)), Porirua region (Cloud orchestration (nz-por-1)), and Wellington region (Cloud orchestration (nz-wlg-2)).